You can find our postage charges here.

If you have not received your package during normal delivery timeframe, please contact us so we can investigate with the courier. It may take up to 4 weeks to locate your package by the courier.

If the package was delayed due to incomplete or incorrect address, it should be returned to us. To resend this package to the correct address, there will be a $10.95 postage fee for Standard Shipping and $16.95 for Express Shipping.

Unfortunately, we can't change any order information once your order has been processed. Please ensure that the correct address has been entered to avoid your package being sent back to us.

To Redirect your order, Please sign up to the MyPost tool.

If for any reason you do enter the wrong address, this can delay the package by up to 4 weeks, but Australia Post will eventually return the package to us. We may request a return fee and payment to resend your order out to you.

We aim to dispatch your order within 1-3 working days from Melbourne. Once your order is dispatched, you will receive an email with link to track your order.

Once your order has been dispatched, you will receive an email from us with a link to track your order.

We are unable to amend orders after they have been placed. If you would like to return an item, please refer to our returns policy.

We use recycled boxes for our packaging. Our shipping labels are also compostable as well as our eco friendly tape.

We accept Visa, Mastercard, American Express & Debit cards, PayPal, Afterpay, Google Pay and Apple Pay.

International orders: Only PayPal is available.

Yes, we do accept change of mind returns within 30 days of purchase as long as the item is unopened, unused and in original condition. The return postage is at buyer's expense. Please refer to our returns page for more details.

Please contact us via email explaining the issue and attach a photo and our team will assess for you.

Invite your friends and family and you'll both get $5 off on your next purchase. T&C apply*.

*Minimum spend $50 to redeem the reward.

The referral widget will appear on the checkout page after you completed the purchase. You can copy the referral link and send to your friend. You can also share the link via WhatsApp, Twitter or Facebook.

After your friend has made the purchase using the referral link you shared. You will receive a discount via email. This email will only be sent after the orders are fulfilled.

You have 30 days from the date you were referred to redeem the code. if you don't redeem it within that timeframe, the code will expire and you won't be able to use it anymore.